Terms and Conditions
BUSINESS DEVELOPMENT
The offer of movable goods on the website is not made by
Website operator, but sold by the seller. When purchasing
movable goods, a contract is concluded between buyer and seller
The website operator itself is therefore not a party to this
The general terms and conditions applicable between the seller and the buyer
Terms and Conditions are included in this document for convenience
Note: These terms and conditions apply between buyer and
Seller and are therefore not enforceable against the owner of the website.
If the seller is based in a country of the European Union (EU),
Norway, Liechtenstein or Iceland, the European
Distance Selling Directive. This directive includes the following rights and
Guarantees:
- The seller has provided the buyer with information about taxes, payment,
Delivery and fulfillment of the contract must be communicated clearly and in writing.
- The buyer must receive the order within 30 days, unless
unless a different deadline has been agreed with the seller. If the
The movable item in question is not or no longer available, the
Seller will inform the buyer. Payments made will be
refunded within thirty days, unless the seller delivers
a similar article.
- The buyer has a right of withdrawal, which means that the buyer can cancel the purchase
can be revoked without giving reasons for at least fourteen days.
Any shipping costs incurred are borne by the buyer.
Payments will be refunded within thirty days.
ARTICLE 1 - DEFINITIONS
The following terms are used in these brokerage conditions:
Website: available platform accessible via [website], including all
associated subdomains.
Owner of the website: the company Modioza, which is registered in the
Laurier is based in Nijverdal and registered with the Chamber of Commerce under number
87774518 is registered.
Buyer: the person who makes a purchase on the website mentioned above.
Seller: Company that acts either as a producer or as a dealer
movable goods sold to the buyer.
`
ARTICLE 2 - BUYER'S RIGHTS
If the seller is based in a country of the European Union (EU),
Norway, Liechtenstein or Iceland, the European
Distance Selling Directive. This directive includes the following rights and
Guarantees:
The seller must provide the buyer with information about taxes, payment,
Delivery and fulfillment of the contract must be communicated clearly and in writing.
The buyer must receive the order within 30 days, unless
unless a different deadline has been agreed with the seller. If the
The movable item in question is not or no longer available, the
Seller will inform the buyer. Payments made will be
refunded within thirty days, unless the seller delivers
a similar article.
The buyer has a right of withdrawal, which means that the buyer can cancel the purchase
can be revoked without giving reasons for at least fourteen days.
Any shipping costs incurred are borne by the buyer.
Payments must be refunded within thirty days.
ARTICLE 3 - NATURE OF MEDIATION SERVICE
The offer of movable goods on the website is not made by
website operator, but sold by the seller. The purchase of
movable property is therefore the subject of a contract between the
Buyer and Seller. The website operator itself is not a party
this purchase agreement.
The website offers certain movable items from third parties
purchased, regardless of whether they are located in the European Union
are or not.
The website operator’s service is an intermediary service that provides
made available to third parties. When ordering goods via the
Website, the website owner is authorized, in the name and on behalf of the
Buyer to act as an agent and to deliver the goods to the actual
seller of the goods in question
If the actual seller is based outside the Netherlands
and the movable property in question must therefore be imported,
This is done on behalf of the buyer. Additional costs, such as
Import sales tax and (customs) clearance fees are borne by the
buyer.
ARTICLE 4 - PAYMENT
The payment for the purchased product is processed via the
Website operator. The website operator also takes care of the
(Re)payment to the actual seller.
It is possible that the prices stated on the website differ from the
amounts that the website operator has to pay to the actual
Seller pays. It is possible that the seller will be given the opportunity to
Product after it has been purchased by the buyer for a lower amount
The difference between the amount paid by the buyer and
The amount paid to the seller shall be deemed to be compensation for the
Intermediation service provided by the website owner to the third party
has provided.
ARTICLE 5 - COMPLAINT PROCEDURE
If the buyer is not satisfied with the manner in which the (brokerage) agreement
If he is dissatisfied with the service provided, he can notify the website operator via
using the contact details provided on the website. Any notification of
Buyer will be handled by Websitehouder with the utmost care and as quickly as possible
The website operator will notify the buyer at the latest
provide a substantive response within fourteen days of receipt of the report.
In case of dissatisfaction with the service referred to in paragraph 1 of this Article
The buyer may refer the case to the Dispute Commission of the European
OS platform (https://ec.europa.eu/consumers/odr/).
General terms and conditions of business
TABLE OF CONTENTS:
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The Treaty
Article 6 - Right of withdrawal
Article 7 - Costs in case of withdrawal
Article 8 - Exclusion of the right of withdrawal
Article 9 - The Price
Article 10 - Compliance and Guarantee
Article 11 - Delivery and execution
Article 12 - Term transactions: duration, termination and extension
Article 13 - Payment
Article 14 - Complaints
Article 15 - Disputes
Article 16 - Additional or different provisions
ARTICLE 1 - DEFINITIONS
In these Terms and Conditions the following terms are defined:
Additional contract: A contract whereby the consumer purchases products, digital
Content and/or services related to a
distance contract and purchases these products, digital content and/or
Services from the entrepreneur or from a third party on the basis of
an agreement between that third party and the entrepreneur
become;
Cooling-off period: The period within which the consumer can exercise his
right of withdrawal;
Consumer: the natural person who is not exercising a profession,
trade or craft and has a contract with the entrepreneur
concludes;
Day: calendar day;
Digital content: data produced and delivered in digital form;
Term business: An agreement covering a range of products
and / or services whose delivery and / or
purchase obligation is spread over time;
Durable medium: any means (or instrument) that enables the consumer or
Entrepreneurs are enabled to receive information addressed to them personally,
so that future retrieval and unchanged playback
of the stored information, including email.
Right of withdrawal: the possibility for the consumer to withdraw within the cooling-off period
to renounce the distance contract;
Model form: the withdrawal form provided to the consumer by the
is made available to the entrepreneur and which the consumer must fill out
if he wishes to exercise his right of withdrawal;
Entrepreneur: the natural or legal person who sells products and/or
(Access to) digital content and/or services at a distance to
consumers;
Distance contract: an agreement whereby, within the framework of a contract concluded
Entrepreneur-organized system for distance selling of products and/
or services until the conclusion of the agreement exclusively
one or more techniques for remote communication with the
consumers
Distance communication technology: means necessary for the conclusion of a
distance contract without the consumer and
entrepreneurs are in the same room at the same time
General Terms and Conditions: these General Terms and Conditions
terms and conditions of the entrepreneur.
ARTICLE 2 - IDENTITY OF THE ENTREPRENEUR
Chipi
Headquarters: Laurier 94
info@ Modioza.de
NL004475751B86 & 87774518
ARTICLE 3 - APPLICABILITY
These general terms and conditions apply to every offer of the entrepreneur
and for every distance contract and every order concluded between the
between the entrepreneur and the consumer.
Before concluding the distance contract, the consumer will be provided with the text
of these general conditions. If this is not
reasonably possible, the entrepreneur will, before the conclusion of the
distance contract that the General Terms and Conditions
Terms and Conditions are available for inspection as they
can be viewed and that these General Terms and Conditions
Terms and Conditions to the consumer at his request as soon as
possible to be sent free of charge.
If the distance contract is concluded electronically,
the consumer, in derogation from the previous paragraph, before the conclusion of the
distance contract, the text of these General Terms and Conditions in
made available in electronic form in such a way that the consumer can easily
on a permanent storage medium. If this is not possible
be, before the conclusion of the distance contract, it will be indicated where the
General Terms and Conditions can be viewed electronically
and that they are sent to the consumer, at his request, either electronically
or sent in another way free of charge.
In the event that, in addition to these general conditions, specific
Product or service conditions apply, the second and
third paragraph accordingly and the consumer invokes in case of
conflicting conditions always refer to the applicable provision, the
is most favorable for him.
In the event that one or more provisions of these general
Conditions shall be deemed void or invalid at any time or in whole or
are partially declared void, these general conditions remain
otherwise in force and the annulled or voided
Determination shall be immediately confirmed by mutual agreement by a
provision that comes as close as possible to the meaning of the original
comes.
Situations not covered by these General Terms and Conditions
covered must be based on these General Terms and Conditions
terms and conditions.
Any doubt as to the interpretation or content of one or more
Provisions of our Terms and Conditions should be interpreted in accordance with these Terms and Conditions.
ARTICLE 4 - THE OFFER
If an offer has a limited period of validity or is subject to
Conditions with suspensive or resolutive effect or a
If any other condition is made, this will be expressly stated in the offer
mentioned.
The offer of the entrepreneur is subject to change. The entrepreneur has the
Right to change and adapt the offer.
The entrepreneur’s offer contains a description of the offered
Products and/or services that are complete and correct at all times.
The offer contains a sufficiently detailed description so that the
Consumer can adequately evaluate the offer. If the
Entrepreneur uses any images that imply that these
Pictures show the offered product, then these are a true
reflection of the products and/or services offered.
Obvious errors or obvious mistakes in the offer can
Entrepreneurs are not bound.
The images of the products are a true representation of the
offered products. However, the entrepreneur cannot guarantee
that the colors shown correspond exactly to the actual colors of the products
match.
Each offer contains such information that it is
it is clear what rights and obligations are associated with the acceptance of the offer
This particularly applies to
in particular:
the price including taxes;
the possible costs for shipping;
the manner in which the agreement is concluded and which
actions are necessary for this;
regardless of whether the tariff for long-distance communication is based on another
Basis than the regular basic tariff for the used
means of communication is charged or not;
whether the contract will be archived after its conclusion and, if so, to what extent
way it can be viewed by the consumer
The minimum term of the distance contract in the case of an extended
Transaction.
The application of the right of withdrawal;
The method of payment, delivery and performance of the contract;
ARTICLE 5 - THE CONTRACT
The contract is concluded, subject to the provisions of paragraph 4, in the
The moment the consumer accepts the offer and the
conditions for this are met.
If the consumer has accepted the offer electronically, the
Entrepreneur receipt of the electronic acceptance of the offer
As long as the receipt of this acceptance by the
The consumer may terminate the contract
dissolve.
If the contract is concluded electronically, the merchant
appropriate technical and organizational measures to protect the
electronic transmission of data and he will ensure secure
web environment. If the consumer has the option
to pay electronically, the entrepreneur will
take security measures.
The entrepreneur may, within the legal limits,
Ability of the consumer to meet his payment obligations
and inform you about all the facts and factors that
important for a responsible conclusion of the distance contract
If, based on this check, the dealer has good reason to
If he does not wish to enter into a contract, he is entitled to submit an order or request under
to refuse to give reasons or to impose special conditions on the
execution to tie.
The entrepreneur will inform the consumer at the latest upon delivery of the
product, service or digital content, the following
Information in writing or in such a way that the consumer
can store it on a durable medium,
send:
The visiting address of the entrepreneur's branch where the
Consumers can file complaints;
the conditions and manner in which the consumer can
right of withdrawal, or a clear statement about the exclusion
the right of withdrawal;
Information about warranties and existing after-sales service;
the price, including taxes, for the product, service or
the digital content;
The costs of delivery, if applicable;
the method of payment, delivery or performance of the distance contract;
the conditions for termination of the contract if the contract contains a
has a term of more than one year or is indefinite;
If the consumer has a right of withdrawal, the model form for the
revocation.
In the case of a long-term transaction, the provision in the previous
Paragraph only for the first delivery.
ARTICLE 6 - RIGHT OF WITHDRAWAL
Upon delivery of the products:
When purchasing products, the consumer has the option to terminate the contract
without giving reasons for 14 days.
This withdrawal period begins on the day after receipt of the product by the
Consumer or an agreement previously concluded between the consumer and the entrepreneur
appointed representative.
If:
the consumer has ordered several products in the same order,
The withdrawal period begins on the day on which the consumer or a person authorized by
third party designated by him has received the last product. The trader
provided that he informs the consumer before the
During the ordering process, the customer has clearly informed the customer that an order for several
Reject products with a different delivery time.
If the delivery of a product consists of several shipments or parts,
the withdrawal period begins on the day on which the consumer or a
a third party designated by him will receive the last shipment or the last part
has;
the agreement relates to the regular delivery of products via
extends over a specific period of time, the withdrawal period begins on the day
on which the consumer or a third party designated by him receives the first product
received.
In the case of services and digital content that are not based on a
material medium:
In the case of a service contract or a contract for the
Delivery of digital content that is not stored on a material medium
delivered, the consumer can cancel the contract within fourteen
days without giving reasons. These fourteen days begin
on the day following the conclusion of the contract.
Extended withdrawal period for products, services and digital content,
which are not delivered on a material carrier, if no
Information about the right of withdrawal is provided:
If the entrepreneur does not provide the consumer with the legally
the information on the right of withdrawal or the model withdrawal form, the cooling-off period shall run for twelve
Months after the end of the original cooling-off period, which was set out in
previous paragraphs of this Article.
If the entrepreneur provides the consumer with the information referred to in the previous paragraph
Information within twelve months of the start of the original
has provided time for reflection, the reflection period shall run for fourteen days
after the day on which the consumer receives this information.
During the cooling-off period, the consumer will examine the product and
Handle the packaging with care. He will only use the product to the extent
unpacking or using the product, which is necessary to assess whether it
product. If he exercises his right of withdrawal
he will return the product with all supplied accessories and - if
reasonably possible - in the original condition and in the original packaging
to the entrepreneur, in accordance with the reasonable
and clear instructions from the entrepreneur.
If the consumer exercises his right of withdrawal
he is obliged to inform the entrepreneur within 14 days
after receiving the product. The consumer must do this by means of
of the model form. After the consumer has announced
has made use of his right of withdrawal, the
Customer can return the product within 14 days. The consumer
must provide evidence of the timely return of the delivered goods, e.g.
by providing proof of dispatch.
ARTICLE 7 - COSTS OF EXERCISING THE RIGHT OF WITHDRAWAL
When exercising the right of withdrawal, the consumer shall only bear the costs of
return shipment.
The entrepreneur will refund the purchase amount as soon as possible, at the latest
However, 14 days after the revocation, by the same means as the
Consumer has used the product. This confirms that the product can be returned by the retailer or
conclusive proof of complete return is required.
Any reduction in the value of the product caused by careless handling
The consumer will be charged for the damage caused. This can
cannot be claimed if the dealer does not comply with all legally
information on the right of withdrawal. This should
before the conclusion of the purchase contract.
ARTICLE 8 - EXCLUSION OF THE RIGHT OF WITHDRAWAL
An exclusion of the right of withdrawal is only possible if the trader
when submitting the offer or at least in good time before
has made it clear at the time of conclusion of the contract and it is one of the cases referred to in paragraph 2
and 3 listed products.
An exclusion is only possible for the following products
which were prepared by the trader according to the consumer's specifications;
Which are clearly of a personal nature;
Which spoil or age quickly;
The price of which depends on fluctuations in the financial market, to which the
entrepreneur has no influence;
for individual newspapers and magazines;
for audio and video recordings and computer software bearing the seal of
consumer has breached;
for hygiene products where the consumer has broken the seal.
Exclusion is only possible for the following services:
regarding accommodation, transport, restaurant operations or leisure activities,
which on a specific date or during a specific period
should be carried out;
of which the delivery with the express consent of the
consumer has begun before the end of the cooling-off period;
On bets and lotteries
ARTICLE 9 - PRICE
During the period specified in the offer, the prices of the
Products and/or services will not be increased, except for
Price changes due to changes in VAT rates.
Notwithstanding the previous paragraph, the entrepreneur may sell products or
Services whose prices are subject to fluctuations on the financial market
which are beyond the control of the entrepreneur,
variable prices. This connection to the fluctuations and the
The fact that all prices mentioned are target prices will be
offer mentioned.
Price increases within 3 months after conclusion of the contract are only
permissible if they arise from laws or regulations
Price increases from 3 months after conclusion of the contract are only permitted,
if the entrepreneur has agreed to it and:
they are the result of legal provisions or regulations; or
the consumer is entitled to terminate the contract on the day on which
the price increase comes into effect.
The prices stated in the offer of products or services
include VAT
All prices are subject to printing and typographical errors. For the consequences
No liability is accepted for printing and typesetting errors. In the case of
Printing and typesetting errors, the entrepreneur is not obliged to return the product
to deliver at the wrong price.
ARTICLE 10 - WARRANTY AND CONFORMITY
The entrepreneur guarantees that the products and/or services
the contract, the specifications stated in the offer, the
reasonable requirements for reliability and/or
usability and the existing legal provisions
and/or official regulations at the time of conclusion of the contract
If agreed, the contractor also guarantees that the
Product is suitable for other than normal use.
A guarantee provided by the trader, manufacturer or importer
does not affect the statutory rights and claims that the consumer has on
basis of the agreement against the trader
This includes any commitment by the entrepreneur, his
supplier, importer or producer in which he provides the consumer
grants certain rights or claims that go beyond those
which he is legally obliged to do if he does not fulfill his part of the contract
has fulfilled.
Any defects or incorrectly delivered products are to be reported to the entrepreneur
within 4 weeks of delivery in writing. The return
The products must be returned in their original packaging and in new condition.
The guarantee does not apply if:
The consumer has repaired the delivered products himself and/or
modified or have them repaired and/or modified by third parties;
The delivered products have been exposed to abnormal conditions
or are otherwise negligent or contrary to the instructions of the
entrepreneur and/or on the packaging;
The deficiency is wholly or partly the result of state
Regulations imposed on the type or quality of the materials used
were or will be.
ARTICLE 11 - DELIVERY AND EXECUTION
The entrepreneur will be responsible for the receipt and execution of
Ordering products and assessing applications for
exercise the greatest possible care when providing services.
The place of delivery is the address that the consumer provides to the company
announced.
Subject to paragraph 4 of this Article, the
Companies will process orders promptly, but no later than 30 days, unless
unless the consumer has agreed to a longer delivery time. Delayed
the delivery, or an order is not or only partially
carried out, the consumer will receive it no later than 30 days after
Order. In this case, the consumer has the right to terminate the contract without
The consumer is not entitled to
Compensation.
All delivery times are indicative. The consumer may, for any reason,
No rights can be derived from delivery dates. Exceeding a deadline
does not entitle the consumer to compensation.
In the event of dissolution pursuant to paragraph 3 of this Article, the
Operator the amount paid by the consumer as soon as possible,
but at least within 14 days after dissolution.
Should the delivery of an ordered product prove impossible,
the entrepreneur will endeavour to provide a replacement item.
The delivery will clearly and comprehensibly state that a
Replacement items are delivered. The right of withdrawal cannot be exercised in the case of replacement items.
excluded. The costs of return are borne by the
entrepreneur.
The risk of damage and/or loss of products lies with the
Entrepreneur until the moment of delivery to the consumer or a
previously appointed representative and notified to the representative of the entrepreneur,
unless expressly agreed otherwise.
ARTICLE 12 - TERM TRANSACTIONS: TERM, TERMINATION AND
EXTENSION
scheduling
The consumer has the right at any time to withdraw from the contract for an indefinite period
concluded contract relating to the regular delivery of
products (including electricity) or services, under
Compliance with the agreed termination rules and a maximum
with one month's notice.
The consumer has the right at any time to terminate a fixed-term contract which is
regular delivery of products (including electricity) or
Services have been completed, in compliance with the agreed
Termination rules and a notice period that does not exceed one month
exceeds the limit, to terminate the contract at the end of the fixed term.
The consumer may exercise the rights referred to in the preceding paragraphs
Make agreements:
terminate at any time and not to rely on termination at a specific
be limited to a specific time or for a specific period of time;
at least finish them in the same way as he finished them;
always terminate with the same notice period that the entrepreneur for
has determined for itself.
expansion
A fixed-term contract for the regular delivery of products
(including electricity) or services, may not
tacitly extended or renewed for a certain period of time
become.
Notwithstanding the previous paragraph, a fixed-term contract concluded for
the regular delivery of daily or weekly newspapers or
Journals, tacitly extended by a maximum of three
months if the consumer has the right to withdraw the
extended contract before the end of the extension period with a notice period of
with a maximum of one month's notice.
A fixed-term contract for the regular delivery of products or
Services have been closed, can only be automatically
may be extended indefinitely if the consumer at any time
has the right to terminate with a notice period of not more than one month, and
A period of three months at the most, if the contract provides for regular
Delivery of daily or weekly newspapers or magazines to
subject, but less than once a month.
A fixed-term contract for the regular delivery of
Trial days, news and weekly newspapers and magazines (trial or
introductory subscription) will not be tacitly continued and will end
automatically upon expiry of the trial or introductory period.
Length of time
If a contract lasts longer than one year, the consumer can terminate it after one year.
terminate the agreement at any time with a notice period of up to one month,
unless reasonableness and equity prevail over termination
the end of the agreed term.
ARTICLE 13 - PAYMENT
Unless another date has been agreed, the goods delivered by the consumer
amounts to be paid within 7 working days after the start of the
Cooling-off period as per Article 6(1) shall be paid. In the case of
Agreement for the provision of a service, this period begins
after the consumer has received confirmation of the agreement.
The consumer has the obligation to report any inaccuracies in the data provided
or the specified payment must be reported immediately to the operator.
In case of non-payment by the consumer and subject to
legal restrictions, the entrepreneur is entitled to
Consumers shall be charged all predetermined reasonable costs
place.
ARTICLE 14 - APPEALS PROCEDURE
The entrepreneur must have a sufficiently publicized
have a complaint procedure and the complaint is handled in accordance with
this complaint procedure.
Complaints regarding the performance of the contract must be submitted within
reasonable period after the consumer has discovered the defects,
submitted to the entrepreneur in a complete and clearly described manner.
Complaints submitted to the dealer will be processed within
period of 14 days from the date of receipt. Requires
If a complaint requires a longer processing time, the
Entrepreneur within 14 days with a confirmation of receipt
and the indication when the consumer can expect a more detailed answer
can count.
If the complaint cannot be resolved amicably, it will be referred to
a dispute subject to dispute resolution.
ARTICLE 15 - DISPUTES
For contracts between the entrepreneur and the consumer to which this
general terms and conditions apply, applies exclusively
Dutch law.
ARTICLE 16 - ADDITIONAL OR DIFFERENT PROVISIONS
Additional or deviating from these General Terms and Conditions
Deviating provisions may not be to the detriment of the consumer
and should be recorded in writing or in such a way that
the consumer has access to it on a durable medium
can store.
ARTICLE 17 - CLOTHING AND FOOTWEAR
Unfortunately, we do not take back clothing and shoes as this could cause devastating
impact on our environment. If your garment does not fit,
we will give you a 50% voucher with which you can get a better size
We recommend sending the original garment to a
friend to avoid waste.
Here are some facts why we made this decision:
- In 2018, according to the Environmental Protection Agency
17 million tons of textile waste in landfills, which represents 5.8 percent of
total waste generation this year.
- According to the World Resources Institute, the production of
a cotton shirt requires 2,700 liters of water.
- Textiles can decompose in landfills for up to 200+ years
last.
Since our products are shipped directly from the manufacturer, we
has already made a major contribution to environmental protection. The adoption of
Returns and the associated waste of clothing
and additional emissions due to logistics would not be possible with our
Mission: a better world.
The offer of movable goods on the website is not made by
Website operator, but sold by the seller. When purchasing
movable goods, a contract is concluded between buyer and seller
The website operator itself is therefore not a party to this
The general terms and conditions applicable between the seller and the buyer
Terms and Conditions are included in this document for convenience
Note: These terms and conditions apply between buyer and
Seller and are therefore not enforceable against the owner of the website.
If the seller is based in a country of the European Union (EU),
Norway, Liechtenstein or Iceland, the European
Distance Selling Directive. This directive includes the following rights and
Guarantees:
- The seller has provided the buyer with information about taxes, payment,
Delivery and fulfillment of the contract must be communicated clearly and in writing.
- The buyer must receive the order within 30 days, unless
unless a different deadline has been agreed with the seller. If the
The movable item in question is not or no longer available, the
Seller will inform the buyer. Payments made will be
refunded within thirty days, unless the seller delivers
a similar article.
- The buyer has a right of withdrawal, which means that the buyer can cancel the purchase
can be revoked without giving reasons for at least fourteen days.
Any shipping costs incurred are borne by the buyer.
Payments will be refunded within thirty days.
ARTICLE 1 - DEFINITIONS
The following terms are used in these brokerage conditions:
Website: available platform accessible via [website], including all
associated subdomains.
Owner of the website: the company Modioza, which is registered in the
Laurier is based in Nijverdal and registered with the Chamber of Commerce under number
87774518 is registered.
Buyer: the person who makes a purchase on the website mentioned above.
Seller: Company that acts either as a producer or as a dealer
movable goods sold to the buyer.
`
ARTICLE 2 - BUYER'S RIGHTS
If the seller is based in a country of the European Union (EU),
Norway, Liechtenstein or Iceland, the European
Distance Selling Directive. This directive includes the following rights and
Guarantees:
The seller must provide the buyer with information about taxes, payment,
Delivery and fulfillment of the contract must be communicated clearly and in writing.
The buyer must receive the order within 30 days, unless
unless a different deadline has been agreed with the seller. If the
The movable item in question is not or no longer available, the
Seller will inform the buyer. Payments made will be
refunded within thirty days, unless the seller delivers
a similar article.
The buyer has a right of withdrawal, which means that the buyer can cancel the purchase
can be revoked without giving reasons for at least fourteen days.
Any shipping costs incurred are borne by the buyer.
Payments must be refunded within thirty days.
ARTICLE 3 - NATURE OF MEDIATION SERVICE
The offer of movable goods on the website is not made by
website operator, but sold by the seller. The purchase of
movable property is therefore the subject of a contract between the
Buyer and Seller. The website operator itself is not a party
this purchase agreement.
The website offers certain movable items from third parties
purchased, regardless of whether they are located in the European Union
are or not.
The website operator’s service is an intermediary service that provides
made available to third parties. When ordering goods via the
Website, the website owner is authorized, in the name and on behalf of the
Buyer to act as an agent and to deliver the goods to the actual
seller of the goods in question
If the actual seller is based outside the Netherlands
and the movable property in question must therefore be imported,
This is done on behalf of the buyer. Additional costs, such as
Import sales tax and (customs) clearance fees are borne by the
buyer.
ARTICLE 4 - PAYMENT
The payment for the purchased product is processed via the
Website operator. The website operator also takes care of the
(Re)payment to the actual seller.
It is possible that the prices stated on the website differ from the
amounts that the website operator has to pay to the actual
Seller pays. It is possible that the seller will be given the opportunity to
Product after it has been purchased by the buyer for a lower amount
The difference between the amount paid by the buyer and
The amount paid to the seller shall be deemed to be compensation for the
Intermediation service provided by the website owner to the third party
has provided.
ARTICLE 5 - COMPLAINT PROCEDURE
If the buyer is not satisfied with the manner in which the (brokerage) agreement
If he is dissatisfied with the service provided, he can notify the website operator via
using the contact details provided on the website. Any notification of
Buyer will be handled by Websitehouder with the utmost care and as quickly as possible
The website operator will notify the buyer at the latest
provide a substantive response within fourteen days of receipt of the report.
In case of dissatisfaction with the service referred to in paragraph 1 of this Article
The buyer may refer the case to the Dispute Commission of the European
OS platform (https://ec.europa.eu/consumers/odr/).
General terms and conditions of business
TABLE OF CONTENTS:
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The Treaty
Article 6 - Right of withdrawal
Article 7 - Costs in case of withdrawal
Article 8 - Exclusion of the right of withdrawal
Article 9 - The Price
Article 10 - Compliance and Guarantee
Article 11 - Delivery and execution
Article 12 - Term transactions: duration, termination and extension
Article 13 - Payment
Article 14 - Complaints
Article 15 - Disputes
Article 16 - Additional or different provisions
ARTICLE 1 - DEFINITIONS
In these Terms and Conditions the following terms are defined:
Additional contract: A contract whereby the consumer purchases products, digital
Content and/or services related to a
distance contract and purchases these products, digital content and/or
Services from the entrepreneur or from a third party on the basis of
an agreement between that third party and the entrepreneur
become;
Cooling-off period: The period within which the consumer can exercise his
right of withdrawal;
Consumer: the natural person who is not exercising a profession,
trade or craft and has a contract with the entrepreneur
concludes;
Day: calendar day;
Digital content: data produced and delivered in digital form;
Term business: An agreement covering a range of products
and / or services whose delivery and / or
purchase obligation is spread over time;
Durable medium: any means (or instrument) that enables the consumer or
Entrepreneurs are enabled to receive information addressed to them personally,
so that future retrieval and unchanged playback
of the stored information, including email.
Right of withdrawal: the possibility for the consumer to withdraw within the cooling-off period
to renounce the distance contract;
Model form: the withdrawal form provided to the consumer by the
is made available to the entrepreneur and which the consumer must fill out
if he wishes to exercise his right of withdrawal;
Entrepreneur: the natural or legal person who sells products and/or
(Access to) digital content and/or services at a distance to
consumers;
Distance contract: an agreement whereby, within the framework of a contract concluded
Entrepreneur-organized system for distance selling of products and/
or services until the conclusion of the agreement exclusively
one or more techniques for remote communication with the
consumers
Distance communication technology: means necessary for the conclusion of a
distance contract without the consumer and
entrepreneurs are in the same room at the same time
General Terms and Conditions: these General Terms and Conditions
terms and conditions of the entrepreneur.
ARTICLE 2 - IDENTITY OF THE ENTREPRENEUR
Chipi
Headquarters: Laurier 94
info@ Modioza.de
NL004475751B86 & 87774518
ARTICLE 3 - APPLICABILITY
These general terms and conditions apply to every offer of the entrepreneur
and for every distance contract and every order concluded between the
between the entrepreneur and the consumer.
Before concluding the distance contract, the consumer will be provided with the text
of these general conditions. If this is not
reasonably possible, the entrepreneur will, before the conclusion of the
distance contract that the General Terms and Conditions
Terms and Conditions are available for inspection as they
can be viewed and that these General Terms and Conditions
Terms and Conditions to the consumer at his request as soon as
possible to be sent free of charge.
If the distance contract is concluded electronically,
the consumer, in derogation from the previous paragraph, before the conclusion of the
distance contract, the text of these General Terms and Conditions in
made available in electronic form in such a way that the consumer can easily
on a permanent storage medium. If this is not possible
be, before the conclusion of the distance contract, it will be indicated where the
General Terms and Conditions can be viewed electronically
and that they are sent to the consumer, at his request, either electronically
or sent in another way free of charge.
In the event that, in addition to these general conditions, specific
Product or service conditions apply, the second and
third paragraph accordingly and the consumer invokes in case of
conflicting conditions always refer to the applicable provision, the
is most favorable for him.
In the event that one or more provisions of these general
Conditions shall be deemed void or invalid at any time or in whole or
are partially declared void, these general conditions remain
otherwise in force and the annulled or voided
Determination shall be immediately confirmed by mutual agreement by a
provision that comes as close as possible to the meaning of the original
comes.
Situations not covered by these General Terms and Conditions
covered must be based on these General Terms and Conditions
terms and conditions.
Any doubt as to the interpretation or content of one or more
Provisions of our Terms and Conditions should be interpreted in accordance with these Terms and Conditions.
ARTICLE 4 - THE OFFER
If an offer has a limited period of validity or is subject to
Conditions with suspensive or resolutive effect or a
If any other condition is made, this will be expressly stated in the offer
mentioned.
The offer of the entrepreneur is subject to change. The entrepreneur has the
Right to change and adapt the offer.
The entrepreneur’s offer contains a description of the offered
Products and/or services that are complete and correct at all times.
The offer contains a sufficiently detailed description so that the
Consumer can adequately evaluate the offer. If the
Entrepreneur uses any images that imply that these
Pictures show the offered product, then these are a true
reflection of the products and/or services offered.
Obvious errors or obvious mistakes in the offer can
Entrepreneurs are not bound.
The images of the products are a true representation of the
offered products. However, the entrepreneur cannot guarantee
that the colors shown correspond exactly to the actual colors of the products
match.
Each offer contains such information that it is
it is clear what rights and obligations are associated with the acceptance of the offer
This particularly applies to
in particular:
the price including taxes;
the possible costs for shipping;
the manner in which the agreement is concluded and which
actions are necessary for this;
regardless of whether the tariff for long-distance communication is based on another
Basis than the regular basic tariff for the used
means of communication is charged or not;
whether the contract will be archived after its conclusion and, if so, to what extent
way it can be viewed by the consumer
The minimum term of the distance contract in the case of an extended
Transaction.
The application of the right of withdrawal;
The method of payment, delivery and performance of the contract;
ARTICLE 5 - THE CONTRACT
The contract is concluded, subject to the provisions of paragraph 4, in the
The moment the consumer accepts the offer and the
conditions for this are met.
If the consumer has accepted the offer electronically, the
Entrepreneur receipt of the electronic acceptance of the offer
As long as the receipt of this acceptance by the
The consumer may terminate the contract
dissolve.
If the contract is concluded electronically, the merchant
appropriate technical and organizational measures to protect the
electronic transmission of data and he will ensure secure
web environment. If the consumer has the option
to pay electronically, the entrepreneur will
take security measures.
The entrepreneur may, within the legal limits,
Ability of the consumer to meet his payment obligations
and inform you about all the facts and factors that
important for a responsible conclusion of the distance contract
If, based on this check, the dealer has good reason to
If he does not wish to enter into a contract, he is entitled to submit an order or request under
to refuse to give reasons or to impose special conditions on the
execution to tie.
The entrepreneur will inform the consumer at the latest upon delivery of the
product, service or digital content, the following
Information in writing or in such a way that the consumer
can store it on a durable medium,
send:
The visiting address of the entrepreneur's branch where the
Consumers can file complaints;
the conditions and manner in which the consumer can
right of withdrawal, or a clear statement about the exclusion
the right of withdrawal;
Information about warranties and existing after-sales service;
the price, including taxes, for the product, service or
the digital content;
The costs of delivery, if applicable;
the method of payment, delivery or performance of the distance contract;
the conditions for termination of the contract if the contract contains a
has a term of more than one year or is indefinite;
If the consumer has a right of withdrawal, the model form for the
revocation.
In the case of a long-term transaction, the provision in the previous
Paragraph only for the first delivery.
ARTICLE 6 - RIGHT OF WITHDRAWAL
Upon delivery of the products:
When purchasing products, the consumer has the option to terminate the contract
without giving reasons for 14 days.
This withdrawal period begins on the day after receipt of the product by the
Consumer or an agreement previously concluded between the consumer and the entrepreneur
appointed representative.
If:
the consumer has ordered several products in the same order,
The withdrawal period begins on the day on which the consumer or a person authorized by
third party designated by him has received the last product. The trader
provided that he informs the consumer before the
During the ordering process, the customer has clearly informed the customer that an order for several
Reject products with a different delivery time.
If the delivery of a product consists of several shipments or parts,
the withdrawal period begins on the day on which the consumer or a
a third party designated by him will receive the last shipment or the last part
has;
the agreement relates to the regular delivery of products via
extends over a specific period of time, the withdrawal period begins on the day
on which the consumer or a third party designated by him receives the first product
received.
In the case of services and digital content that are not based on a
material medium:
In the case of a service contract or a contract for the
Delivery of digital content that is not stored on a material medium
delivered, the consumer can cancel the contract within fourteen
days without giving reasons. These fourteen days begin
on the day following the conclusion of the contract.
Extended withdrawal period for products, services and digital content,
which are not delivered on a material carrier, if no
Information about the right of withdrawal is provided:
If the entrepreneur does not provide the consumer with the legally
the information on the right of withdrawal or the model withdrawal form, the cooling-off period shall run for twelve
Months after the end of the original cooling-off period, which was set out in
previous paragraphs of this Article.
If the entrepreneur provides the consumer with the information referred to in the previous paragraph
Information within twelve months of the start of the original
has provided time for reflection, the reflection period shall run for fourteen days
after the day on which the consumer receives this information.
During the cooling-off period, the consumer will examine the product and
Handle the packaging with care. He will only use the product to the extent
unpacking or using the product, which is necessary to assess whether it
product. If he exercises his right of withdrawal
he will return the product with all supplied accessories and - if
reasonably possible - in the original condition and in the original packaging
to the entrepreneur, in accordance with the reasonable
and clear instructions from the entrepreneur.
If the consumer exercises his right of withdrawal
he is obliged to inform the entrepreneur within 14 days
after receiving the product. The consumer must do this by means of
of the model form. After the consumer has announced
has made use of his right of withdrawal, the
Customer can return the product within 14 days. The consumer
must provide evidence of the timely return of the delivered goods, e.g.
by providing proof of dispatch.
ARTICLE 7 - COSTS OF EXERCISING THE RIGHT OF WITHDRAWAL
When exercising the right of withdrawal, the consumer shall only bear the costs of
return shipment.
The entrepreneur will refund the purchase amount as soon as possible, at the latest
However, 14 days after the revocation, by the same means as the
Consumer has used the product. This confirms that the product can be returned by the retailer or
conclusive proof of complete return is required.
Any reduction in the value of the product caused by careless handling
The consumer will be charged for the damage caused. This can
cannot be claimed if the dealer does not comply with all legally
information on the right of withdrawal. This should
before the conclusion of the purchase contract.
ARTICLE 8 - EXCLUSION OF THE RIGHT OF WITHDRAWAL
An exclusion of the right of withdrawal is only possible if the trader
when submitting the offer or at least in good time before
has made it clear at the time of conclusion of the contract and it is one of the cases referred to in paragraph 2
and 3 listed products.
An exclusion is only possible for the following products
which were prepared by the trader according to the consumer's specifications;
Which are clearly of a personal nature;
Which spoil or age quickly;
The price of which depends on fluctuations in the financial market, to which the
entrepreneur has no influence;
for individual newspapers and magazines;
for audio and video recordings and computer software bearing the seal of
consumer has breached;
for hygiene products where the consumer has broken the seal.
Exclusion is only possible for the following services:
regarding accommodation, transport, restaurant operations or leisure activities,
which on a specific date or during a specific period
should be carried out;
of which the delivery with the express consent of the
consumer has begun before the end of the cooling-off period;
On bets and lotteries
ARTICLE 9 - PRICE
During the period specified in the offer, the prices of the
Products and/or services will not be increased, except for
Price changes due to changes in VAT rates.
Notwithstanding the previous paragraph, the entrepreneur may sell products or
Services whose prices are subject to fluctuations on the financial market
which are beyond the control of the entrepreneur,
variable prices. This connection to the fluctuations and the
The fact that all prices mentioned are target prices will be
offer mentioned.
Price increases within 3 months after conclusion of the contract are only
permissible if they arise from laws or regulations
Price increases from 3 months after conclusion of the contract are only permitted,
if the entrepreneur has agreed to it and:
they are the result of legal provisions or regulations; or
the consumer is entitled to terminate the contract on the day on which
the price increase comes into effect.
The prices stated in the offer of products or services
include VAT
All prices are subject to printing and typographical errors. For the consequences
No liability is accepted for printing and typesetting errors. In the case of
Printing and typesetting errors, the entrepreneur is not obliged to return the product
to deliver at the wrong price.
ARTICLE 10 - WARRANTY AND CONFORMITY
The entrepreneur guarantees that the products and/or services
the contract, the specifications stated in the offer, the
reasonable requirements for reliability and/or
usability and the existing legal provisions
and/or official regulations at the time of conclusion of the contract
If agreed, the contractor also guarantees that the
Product is suitable for other than normal use.
A guarantee provided by the trader, manufacturer or importer
does not affect the statutory rights and claims that the consumer has on
basis of the agreement against the trader
This includes any commitment by the entrepreneur, his
supplier, importer or producer in which he provides the consumer
grants certain rights or claims that go beyond those
which he is legally obliged to do if he does not fulfill his part of the contract
has fulfilled.
Any defects or incorrectly delivered products are to be reported to the entrepreneur
within 4 weeks of delivery in writing. The return
The products must be returned in their original packaging and in new condition.
The guarantee does not apply if:
The consumer has repaired the delivered products himself and/or
modified or have them repaired and/or modified by third parties;
The delivered products have been exposed to abnormal conditions
or are otherwise negligent or contrary to the instructions of the
entrepreneur and/or on the packaging;
The deficiency is wholly or partly the result of state
Regulations imposed on the type or quality of the materials used
were or will be.
ARTICLE 11 - DELIVERY AND EXECUTION
The entrepreneur will be responsible for the receipt and execution of
Ordering products and assessing applications for
exercise the greatest possible care when providing services.
The place of delivery is the address that the consumer provides to the company
announced.
Subject to paragraph 4 of this Article, the
Companies will process orders promptly, but no later than 30 days, unless
unless the consumer has agreed to a longer delivery time. Delayed
the delivery, or an order is not or only partially
carried out, the consumer will receive it no later than 30 days after
Order. In this case, the consumer has the right to terminate the contract without
The consumer is not entitled to
Compensation.
All delivery times are indicative. The consumer may, for any reason,
No rights can be derived from delivery dates. Exceeding a deadline
does not entitle the consumer to compensation.
In the event of dissolution pursuant to paragraph 3 of this Article, the
Operator the amount paid by the consumer as soon as possible,
but at least within 14 days after dissolution.
Should the delivery of an ordered product prove impossible,
the entrepreneur will endeavour to provide a replacement item.
The delivery will clearly and comprehensibly state that a
Replacement items are delivered. The right of withdrawal cannot be exercised in the case of replacement items.
excluded. The costs of return are borne by the
entrepreneur.
The risk of damage and/or loss of products lies with the
Entrepreneur until the moment of delivery to the consumer or a
previously appointed representative and notified to the representative of the entrepreneur,
unless expressly agreed otherwise.
ARTICLE 12 - TERM TRANSACTIONS: TERM, TERMINATION AND
EXTENSION
scheduling
The consumer has the right at any time to withdraw from the contract for an indefinite period
concluded contract relating to the regular delivery of
products (including electricity) or services, under
Compliance with the agreed termination rules and a maximum
with one month's notice.
The consumer has the right at any time to terminate a fixed-term contract which is
regular delivery of products (including electricity) or
Services have been completed, in compliance with the agreed
Termination rules and a notice period that does not exceed one month
exceeds the limit, to terminate the contract at the end of the fixed term.
The consumer may exercise the rights referred to in the preceding paragraphs
Make agreements:
terminate at any time and not to rely on termination at a specific
be limited to a specific time or for a specific period of time;
at least finish them in the same way as he finished them;
always terminate with the same notice period that the entrepreneur for
has determined for itself.
expansion
A fixed-term contract for the regular delivery of products
(including electricity) or services, may not
tacitly extended or renewed for a certain period of time
become.
Notwithstanding the previous paragraph, a fixed-term contract concluded for
the regular delivery of daily or weekly newspapers or
Journals, tacitly extended by a maximum of three
months if the consumer has the right to withdraw the
extended contract before the end of the extension period with a notice period of
with a maximum of one month's notice.
A fixed-term contract for the regular delivery of products or
Services have been closed, can only be automatically
may be extended indefinitely if the consumer at any time
has the right to terminate with a notice period of not more than one month, and
A period of three months at the most, if the contract provides for regular
Delivery of daily or weekly newspapers or magazines to
subject, but less than once a month.
A fixed-term contract for the regular delivery of
Trial days, news and weekly newspapers and magazines (trial or
introductory subscription) will not be tacitly continued and will end
automatically upon expiry of the trial or introductory period.
Length of time
If a contract lasts longer than one year, the consumer can terminate it after one year.
terminate the agreement at any time with a notice period of up to one month,
unless reasonableness and equity prevail over termination
the end of the agreed term.
ARTICLE 13 - PAYMENT
Unless another date has been agreed, the goods delivered by the consumer
amounts to be paid within 7 working days after the start of the
Cooling-off period as per Article 6(1) shall be paid. In the case of
Agreement for the provision of a service, this period begins
after the consumer has received confirmation of the agreement.
The consumer has the obligation to report any inaccuracies in the data provided
or the specified payment must be reported immediately to the operator.
In case of non-payment by the consumer and subject to
legal restrictions, the entrepreneur is entitled to
Consumers shall be charged all predetermined reasonable costs
place.
ARTICLE 14 - APPEALS PROCEDURE
The entrepreneur must have a sufficiently publicized
have a complaint procedure and the complaint is handled in accordance with
this complaint procedure.
Complaints regarding the performance of the contract must be submitted within
reasonable period after the consumer has discovered the defects,
submitted to the entrepreneur in a complete and clearly described manner.
Complaints submitted to the dealer will be processed within
period of 14 days from the date of receipt. Requires
If a complaint requires a longer processing time, the
Entrepreneur within 14 days with a confirmation of receipt
and the indication when the consumer can expect a more detailed answer
can count.
If the complaint cannot be resolved amicably, it will be referred to
a dispute subject to dispute resolution.
ARTICLE 15 - DISPUTES
For contracts between the entrepreneur and the consumer to which this
general terms and conditions apply, applies exclusively
Dutch law.
ARTICLE 16 - ADDITIONAL OR DIFFERENT PROVISIONS
Additional or deviating from these General Terms and Conditions
Deviating provisions may not be to the detriment of the consumer
and should be recorded in writing or in such a way that
the consumer has access to it on a durable medium
can store.
ARTICLE 17 - CLOTHING AND FOOTWEAR
Unfortunately, we do not take back clothing and shoes as this could cause devastating
impact on our environment. If your garment does not fit,
we will give you a 50% voucher with which you can get a better size
We recommend sending the original garment to a
friend to avoid waste.
Here are some facts why we made this decision:
- In 2018, according to the Environmental Protection Agency
17 million tons of textile waste in landfills, which represents 5.8 percent of
total waste generation this year.
- According to the World Resources Institute, the production of
a cotton shirt requires 2,700 liters of water.
- Textiles can decompose in landfills for up to 200+ years
last.
Since our products are shipped directly from the manufacturer, we
has already made a major contribution to environmental protection. The adoption of
Returns and the associated waste of clothing
and additional emissions due to logistics would not be possible with our
Mission: a better world.